Rings & Things - Wholesale Supplier of Jewelry Findings and Beads for Professional Craftspeople
Wholesale Supplier of Jewelry Findings
and Beads for Professional Craftspeople

Customer Testimonials

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We always appreciate your feedback, especially when it's high praise! We go out of our way to provide an informative and enjoyable supply-buying experience, and to support the art community. You can skip to links to Web sites praising Rings & Things, or read through some of the comments and kudos we have received:

    Absolutely wonderful! I loooove Rings & Things! This is my first order with you, and I am very impressed with your speedy service. You have just gained another customer!

    Tammy
    Princess Puddle Jumper Boutique

    Your sterling prices are great! I am working out of a catalog of yours from 1997, and the sterling prices are lower today than they were then!

    Ruth Medd

    Thanks so much. I look forward to coming back again. You have wonderful prices and such an amazing variety, it was hard to pick!

    Karen (Clifford) Gaither

    I have a request to make. I want you to move your entire store over here to Seattle because I just LOVE going to your shows at the Seattle Center (and I spend a lot of money), but I am so jealous knowing that other people can walk into your showroom and look around year-round.

    Julie Charles/Live Wire
    www.livewire.etsy.com,www.CommonObjectJewelry.com

    One of the many things I love about Rings and Things is you continually strive to new heights of excellence, and you always do it with good humor and zest.

    Judy Rapp
    Designs by Judith Anne

    Thank you for your top notch customer service. It is so refreshing to do business with a company that not only offers outstanding customer service but stands 100 percent behind their products. Some of your prices, not many but some, are a little more than I paid elsewhere, but the customer service makes up for it. I'd rather pay a little more and know that at your end, if there is a problem it will get taken care of. It is also great how fast you process your orders. I will highly recommend you to any one who asks.

    Janet Bean
    JB Designs

    Boy you guys are fast. I will be placing my orders with you from now on! Thanks!!

    Jamie Jones
    www.jonzgemz.webs.com

    Just wanted to say thanks! Your speedy service and excellent customer service is always appreciated. I really liked the raku pendants in this order, even better in person! You rock! Thanks for making customer service a priority! I'll be back for more, and I'll definitely see you in fall for the bead tour!

    Amanda Davie

    Thank you for explaining lead content in jewelry supplies. Craft stores put lead warning signs up, but you really do not know what you are buying [there] or the health risk level.

    Bronwen Hallybone

    My girlfriends and myself had a blast at your visit to Chicago. Thanks for taking your time and making the adventure. Seeing your items in person makes a different impression then in the catalog pages. It gets our creativity going. Your staff was pleasant and helpful. Way to go.

    Carol Arndt

    Rings and Things has earned an A++ for communication. I appreciate your thoroughness. Thank you again!

    Jeannine Thompson

    Thanks for bringing your show to Boise!!...Your people are so friendly & helpful and make it a pleasant experience to shop with you all. We appreciate you taking the time to come to Southern Idaho, and are looking forward to seeing you again soon.

    Joanie Poole-Leyba
    New Movement

    I love your website and have been a fan of yours since you were in the little upstairs mall in Spokane...

    Julie Morgan

    AWESOME! I placed my order on Sat and the products arrived on Wed! Now THAT'S service! … I'm so glad to have "discovered" Rings 'n Things. You have a great selection, excellent pricing and the delivery was incredibly fast! As an advanced hobbyist, this is ideal. I will definitely be making Rings 'n Thinks one of the first places I check when I'm shopping online.

    Nita Seng

    Thank you for that quick turnaround -- very impressive!...I'm just delighted to have found your high-quality bar pins!...I know you'll be hearing from me again soon.

    Ruth
    www.spinningforth.com

    Laurel at customer service was very nice to talk to. She is very knowledgeable about the products and was a great help to me.

    Susan

    I love your web store - thank you for all the great prices… I have been making jewelry for several years and have ordered from vendors all over the world. I have truly never done business with such wonderful people with the best web store on the net and prices you cannot beat anywhere. Thank you so much Rings & Things for making what I do for business such a pleasure!!!

    Karen "Spanky" Worth

    Tell your buyers for your product line I could kiss them- your new stuff in recent catalogs (supplements) and flyers is per-fect! I love you guys- I would seriously kiss them if I could! Thank you thank you thank you!

    Evelyn Carnes
    Loyal Clown Jewels

    I love the new web design; it is fresh and lighter. It makes looking for things faster as well. I suggest your website to lots of folks and have always been happy with your products, timely shipping and customer service.

    Julie

    A quick note to tell you how much I LOVE the new website store. Much more user friendly and visually appealing. See you at the next Bead Tour in Minneapolis MN this September.

    Tia Wilke
    Passed Times

    Love the new look! Much prettier and easier to navigate.

    Myra Fox

    I enjoyed your recent visit to the Detroit/Livonia area. I always like the show.

    Theresa Russell
    mscruiser@comcast.net

    I love that [Gemstone Beads] index! It's always interesting to read, and a great addition to your website. When I looked up the Chinese Charoite (which I purchased at your show) it gave me an idea for the perfect birthday gift for a friend, which I wouldn't have thought of, had I not read about it. So thank you for providing that information!

    Sue Pieper
    Artful Adventures

    It's always a pleasure doing business with Rings & Things...[you're] one of those rare companies that provides something you don't find much any more: good old-fashioned, friendly and personal customer service. Whether it is in person at a Rings show or over the Internet, I am never disappointed with the products or the customer service.

    Sandra Davis
    gehazi.com

    ...your very prompt response to filling my order made my day. I have a show on Sunday and never dreamed I would receive these cable chokers in time...they work great and look great! I will be ordering more soon!

    Marian Pyron
    fondredeverre

    I attended your St.Louis beadshow, and I was impressed with the way the staff handled things despite the many obstacles [floods] R&T faced on the way. The crew was all smiles...and worked very hard to set up in such chaos. Great job!

    Laura Smith
    Redwing Jewels

    You guys are great. I also wanted to mention that I read about the Rings N Things donation to CERF in the Glass Art Society publication. I really enjoy buying from an organization that thinks beyond the sales, and supports the art community...I will choose to spend money with you rather than another vendor...

    Jeanette Bailor
    Shifting Sands Studio

    I love your variety and the fact that you carry items that nobody else does! Thank you! I am an artisan jeweler (power seller!) on eBay (betimaki) and R&T helps me to create the unique designs that give me an edge over the competition.

    Elizabeth
    betimaki

    To Bill, thanks for the long distance help today, hope it was just a little more exercise running downstairs for me. To Russell, we met back in the early or mid 80's at what was probably my first wholesale show, nice to see how you've grown your company!

    Buzz Coren
    buzzcoren.com

    Your list of Bead Societies is the best one I've found on the web because it's the most up to date. I particularly like the indications of when each listing was last updated and appreciate this service which enables us to contact each other as needed.

    Hilary Whittaker
    Bead Museum / Bead Society of Greater Washington, DC

    I just received an order I placed with you, and it's exactly what I needed! Thank you so much for your fair prices and prompt delivery.

    Stacy Brodish

    …thanks again for making my shopping experience so easy and fun...for the shopping experience...for your professional and expedient e-mails concerning such an important order...Sincerely grateful,

    Sean Shafer

    Thanks for making the lead content info available. You now have a new customer because of that.

    Terri Basile

    Received my order yesterday...and am really pleased with the speed of delivery and the items (niobium ear wires). Just what I wanted but couldn't find here in UK.

    Sue Ingram
    www.sueingram.co.uk

    You shipped me a sample of chain #29-4, and 3 others, two weeks ago. These samples allowed me to decide which chains fit my needs. I really appreciate this courtesy. Thanks for the superior service!

    Peter Ueberroth

    I placed my order and then realized I needed to add to it. I emailed and asked if you could do that. You said yes and you did it...you provided great service, got the order right and shipped very quickly. So I just wanted to take the opportunity to say thank you and congratulate your employees for really great customer service.

    Linda Faigen
    www.isisarts.com

    I check out all the websites from the magazines, but I keep coming back to Rings-Things. Your variety, stock availability, and prices can't be beat.

    Linda Carey

    Thanks for the fast service. I will definitely be a repeat customer!

    Kathy Lucas

    i had intentions of writing a note and making a card...but the information is more important...i have never had such WONDERFUL SERVICE over the phone...I am the first to complain for poor service, and believe that praise is rightly due to extremely superb service! thank you...she made me feel comfortable, answered questions with knowledge and experience...and i could almost see her smile...knowing how personable alison was, i will never wait so long to place an order. thank you. and happy holidays..

    beth-holly

    In all the years I've been ordering with you, I've only had one mistake and it was a really close one! Thanks for being so reliable!

    nancydcrafter

    This is a note to let you guys know that I think you are great. I have always gotten fantastic service whether I am speaking to someone via the phone, in the warehouse, or getting feedback from an employee through the Forum. Please let the owner know that I am an extremely satisfied customer, the staff is fantastic, & I will continue to be a customer for many many years. Thank you!

    L.

    I just wanted to say thank you so much for your time and all of your help in placing my order. I truly appreciate it and look forward to working with you again.

    Vivien Huynh

    The flavour of an efficient organization which is also friendly and helpful! Now, if I could adopt your Method to my little shop...

    Ruth

    Rings and Things: Probably my favorite supplier. They've got a lot of unique items, and it's my go-to place for charms at the moment. Shipping is very quick, and their customer service is amazing.

    Maddy
    Blog

    As far as gems go, Rings N Things trunk shows are the best! They have fantastic prices and selections, and the employees are really nice.

    Diana Ptaszynski
    Vintage Blue Studio
    Blog

    Great people and great products. Be sure you check out the official trunk show schedule for a showtime near you!!!

    Beading Publisher
    Beading Help Web

    Many thanks to you and Salesperson #0576 for what must be the Internet's fastest shipping! As always, I'm more than pleased with my purchases. Thanks!!

    Carla Thompson

    [T]he highlight of my summer happens today! The Rings N Things Trunk Show is coming to town!! They come to Rochester twice a year. And I have been waiting since last September for all those beading goodies to be back in town. The room is just loaded from end to end with table upon table of strands of beads. It's where I get all my pearls and lots of really good silver. Here is how it works... you walk up to a strand of beads... you take the price on the tag and cut it in HALF... and then you take an extra 10% off that! I am already counting the minutes until Ron gets home from work. I am making him take a half day so I can go. No children allowed! You know I am going to take a big ol' photo of my loot for you gals! And if they come in your neck of the woods... GO! So that is about it... awesome beads... and a trunk show... that's enough to make a girl not able to sleep on the first day of summer :)

    Kerry Bogert
    Kab's Concepts Blog

    You guys have been great; thanks for helping me in getting the right products and your patience in learning to order them. You have made getting into this new business of mine so much easier; thanks again.

    Dr. Terry Conrad

    Hi Lindsay! Thanks for your quick reply. What great customer service/support! Good to know the order got thru ok - I'll look forward to the shipment arriving. Have a good day!

    Faith
    www.fdferrisbeads.bigstep.com

    I just love ordering from your company. Not only is it nice quality items, I don't have to worry when it will get here. I place an order and it seems I just get off the computer and the delivery man is here with it. Keep up the FANTASTIC job and thank you very much. I also want to say: WOW what service, I don't think your company can get any faster. I placed my order yesterday and it was delivered today. Thank again for having such great Rings and Things.

    Sharon Simons

    Order arrived safe and sound. Ate my tootsie rolls right away. Everything fine. Thanks for your great speedy service. Thanks for your wonderful products.

    Sue Rankin

    Just wanted to let you guys know how happy I am with your speedy shipping! I placed my order on Tuesday and rec'd it on Thursday...and I live clear across the country in Pennsylvania...Thanks!

    Kathy Klersy

    Just dropping a line to thank you very much for my order that I received today. Everything is fantastic (and the little treats that came with it made my day!)! Your company's service is outstanding & I look forward to dealing with you again.

    Tammy

    Rec'd in fine shape. Thanks for the tootsie roll! Hope catalog comes soon so I can browse for more goodies. Thank you for prompt service.

    Elizabeth Smith

    Thank you very much! I really appreciate all of the communication. This is only my 2nd order from your company and yet I am extremely impressed by everything and will continue to order from you as much as possible!

    Christina M.

    I have just received my first order from you as well as the wholesale catalog. What a wonderful surprise! After looking at umpteen different catalogs, they all look the same, except yours. The fact that you give some history, different uses, etc. about your products throughout the catalog, makes me feel that you have sent along a very knowledgeable salesperson to help me! Considering that problems are so often talked about - I just wanted you all to know that you are doing a wonderful job!

    Diane Mackay
    Leslie James Designs

    Thank you for the quick response -- I love Rings & Things! Great products, great customer service, and I esp love paging thru your catalog! The internet is wonderful, but nothing beats the patient perusing of hundreds of catalog pages full of great ideas and helpful beading tips! Your bead cocktails are a spectacular deal -- like having a bead store right in my home! Amazing selection of gorgeous beads, beautifully sorted, a delight to use ... I dove right into my "cocktails" as soon as I opened the box! I do love shopping at Rings & Things, and am grateful for your selection, prices, and incomparable customer service!

    Heather

    Rings & Things has a great variety of jewelry findings and beads at reasonable prices.

    Trustworthiness: [5 out of 5]
    Negotiable prices: [5 out of 5]

    Rings & Things is a jewelry findings and bead wholesaler. They have both an online and mail order catalog available. I found Rings & Things when I was looking for a place to purchase goldfilled and silver wire in a variety of sizes and shapes to make wire-wrapped jewelry. I have ordered both findings and beads and been very happy with the products and prices available at Rings & Things.

    The Rings & Things Web site is simple. You can find general information about the company, jewelry and project suggestions, view the catalog and contact the company. They host a bulletin board for asking them questions or asking for advice on a variety of jewelry related topics.

    The online catalog is an accurate representation of the mail-order catalog. Rings & Things does have a good customer service touch of allowing you to choose what to do with backordered items. I received an immediate confirmation email that an order had been received and a follow-up email the next day (on a weekend) detailing my order.

    The variety of jewelry-making supplies and beads that are available is impressive and the prices are reasonable. My items were shipped quickly in secure packaging. Overall, I was very satisfied with my order from Rings & Things and look forward to ordering from them again.

    Recommended:
    Yes

    Janine White

    If you make jewelry or would like to learn, please check out Rings & Things.

    It's a great little company out of Spokane, WA, that's been in the biz for many years. Their catalog is wonderful--thick and dense, with good descriptions of their products. They also have a great Web site. Their on-line catalog features a wide range of products, good photos, project ideas and decent prices, especially for those just starting out.

    They now have a traveling trunk show that is not to be missed. I won't be able to attend the one in [my town], because my son is graduating […] (though he's urging me to go to the show). But my loss is your gain: The selection will be better for you because I buy a LOT when I go! You can check their show schedule here.

    They also have an active on-line forum, built to handle any and all of your questions about jewelry-making (including soldering), polymer clay and those new silver clays (Art Clay Silver and Precious Metal Clay).

    But the absolutely most wonderful aspect of Rings & Things is the people. Over the years (and in cyberspace) I've met the owner, Russ Nobbs and other staff (Polly, Mary, Todd et al.) A nicer bunch of people you will not find anywhere. And it often seems like they will drop everything in order to help you find what you are looking for, whether that's a bead, an answer or a solution to your jewelry-making problem.

    And I know for a fact Russ has earned the respect and good will of many in the industry. (Hint: African bead traders LOVE him.)

    Knowledge, integrity, generosity and a sense of humor--any time you find these qualities in people or a business, that's something to be commended. They do things right.

    So today I commend Rings & Things and send a big heartfelt thank-you their way.

    Luann Udell
    Durable Goods

    Loyal To Them For Years

    Back when I started making jewelry, Rings & Things was one of the first catalogs I came across. I quickly found the online store and made it my sole supplier when starting up my jewelry making business. Over the past several years, I've ordered hundreds of dollars worth of merchandise from Rings & Things online, and have yet to be disappointed.

    From the home page, you will find a variety of different areas of the "store" to visit. Peruse the Design Gallery for design ideas, browse the Project section for project sheets that will give detailed instructions on how to create jewelry, home accessories and other items, or virtually chat with other jewelers on the Discussion Boards. Lots of additional news, links and other information are available as well. Joining in the Discussion Board, you will find lively dialogue between expert staff, the owner (Russ Nobbs), and other jewelers across the country.

    The Online Store has a good search engine and the categories are set up so browsing by type of bead, finding, or other jewelry-related topic (books, fixtures, stringing material) is easy. Simple click and add to your shopping cart functionality. A plus for the shopping cart is that when you create an account, all information except your credit card number is kept in the database. No need to reenter with every order! Minimum order is $25, but you won't have any problem making that. There is a service charge of $4 for orders between $25-50, but again, it's easy to get to $51 shopping at R&T if you're a bead addict like me!

    I am always pleased with the quality of the items I receive, and they are exactly as depicted. R&T is very good at providing a detailed description, including size and stringing direction of the beads on the site. Quality and selection are excellent for the beginning jewelry artist. R&T has a good assortment of glass, Swarovski crystals, and selected gemstones. R&T have some superb shapes and sizes of semi-precious stones and other beads that are not found on other sites [and] discount pricing on multiple quantities.

    Shipping is reasonable and fast. Unless I am getting a huge number of heavy stones or findings, I normally choose the USPS Priority Shipping. Product arrives in excellent condition, packaged carefully with a Tootsie Roll Midget and Jolly Rancher candy thrown in just for fun. Returns are easy - I have had to return one or two items that just weren't what I thought they would be (my fault, not R&T's). No prior authorization required or restocking fee, just return unopened unused merchandise with a copy of your shipping invoice within 30 days of purchase. If you have opened or older merchandise, contact their helpful Customer Service department for assistance.

    One of the best benefits of being an R&T customer is the personal invite to the traveling Trunk Shows. R&T staff visit several locations twice a year, bringing thousands of strands of beads at huge discounts. Many of these beads are not available on the web site or through the paper catalog. A limited number of findings, silver, pewter and other jewelry-making components are also available at the trunk show, but they are not deep-discounted. Plus, if you place an order at the Trunk Show, all shipping is free! Visit the web site for upcoming Trunk Show locations.

    Bottom line, I've been a loyal Rings & Things customer since 2000. Russ and the staff at R&T have been in business since 1972, and the longevity of the business speaks volumes. The online store is a favorite supplier of mine due to good prices, quality, and outstanding customer service. For jewelers who are making the move beyond hobby status to semi-professional, R&T is a great place to start purchasing your jewelry-making supplies!

    Lynn Kvigne
    Publisher, Beading Help Web

    I order from Rings & Things all the time, and love them ... but let's not forget the absolute BEST thing about ordering from them ... the Tootsie Roll that comes in every package! :-). Okay, their stuff and prices are pretty wonderful too. Their road show is coming to my town this Sunday, and I can't wait. I went last year and picked up a bunch of great things at great prices. So fun!

    Maria Sariego
    More nice words about Rings & Things
    Believe Street

    So much fun! Huge great selection of beads for great prices!

    Marie Dyson

    The Bead Scoop: Rings & Things Trunk Show

    Last Sunday, I was fortunate to attend a trunk show put on by the jewelry supply wholesaler Rings & Things. I have shopped from their catalog and Web site for many years but have never been able to attend a trunk show, even though they have been to my area several times in the last few years. I was lucky to have a free schedule and a few hours to spend this time around.

    The show took place in the ballroom of a nice hotel. It was well organized and well lit and there were tables upon tables of strands of beads. Mostly semi-precious stone beads, but also freshwater pearls, Austrian crystals, some tools and findings, and even a collection of strands of old trade beads.

    Just as I expected from my experiences with them on the phone over the years, the customer service was excellent! There were lots of staff members around and they cheerfully explained the discounts and pricing, and I saw them helping customers find the beads they were looking for. There were many staff members waiting to check people out, so any wait would have been minimal. Good bead vibes all around!

    I went looking for some clear quartz and crystals, pretty basic stuff. But of course my bead lust got the best of me and I ended up going home with lots of cool strands of stones to use in my projects.

    There is a whole list of trunk shows scheduled all around the country on the Rings & Things Web site. Check it out to see if one is coming to your area! Ask a staff member for more info, and I am sure they will be able to help.

    Melanie Brooks Lukacs
    Earthenwood Studio
    Art Bead Scene blog

    I would like to say how great you guys are. I work in customer service at my job and I know how important it is to make the customer happy so they continue to shop at your store. I have NEVER been unhappy with any of my purchases from Rings and Things and I am most pleased with how quickly I receive my orders.

    Recently, I placed two separate orders and called to see if there was any way to have them shipped together. The woman on the other end of the phone was very polite and helpful and took care of my needs. Earlier today an associate called because an item I ordered was going to take longer to receive. She told me to call back and let her know what I would like to do. I thought that was great because she took the time to call and ask before going ahead and doing something that may not have been what I wanted to do.

    I personally know how happy I am when a customer calls and compliments my customer service so I'm doing the same for you. Oh, one more thing, I live in the Midwest region and I love how quickly you receive my order and have it shipped back ASAP!!!! Keep up the great work and Thank You!!!!!!

    Chrissie

    Thanks for processing everything so efficiently. Rings & Things has definitely been one of the most pleasant companies that I have ever ordered from. Thanks again for continuing such a great service. Keep up the good work!

    I love your new recent catalog, which I enjoy spending hours and hours looking at. Plus, you guys have one of the most organized web sites out there. I'm always able to find what I'm looking for and Rings & Things couldn't have made it any easier. I rarely ever have problems with my orders, and if I did, every customer representative was friendly, helpful, and I could definitely tell that they're always on their feet processing everything quickly. Every package I've received was packaged neatly and labeled properly, making it easier for me to check my orders. To put it bluntly, Rings & Things rocks!

    Jenny Kan
    The Hobby Co. of San Francisco

    Thank you so much for my order and all the savings. Everything was delivered safely. Your new catalog is fabulous also. Thank you for that and thank you Joshua for taking my order.

    They are wonderful people at R&T. Joshua was so patient as I read off my order via phone. Then he repeated to me what I ordered to the TEE. If he didn't have the quota I requested, he informed me of the amount on hand, and let me decide if I wanted the lesser amount without pressuring me.

    I attended one of the R&T road shows and they were just as nice in person. They are all so pleasant, mannerly, cheerful and ready to please the public.

    Antoinette
    The Professional Hand Making Rosary Maker

    I received your order this morning. Thank you very much for your fast service. It is so nice to get something so quickly, as some of the suppliers take forever to send the orders… Many many thanks.

    Jenny Webster

    I would just like to let you know that my order arrived the other day…I am very impressed with your business from the Web site, the prices and the speed of delivery to Australia!! I will definitely be back, thank you very much for being a great business to deal with.

    Emma
    Divine Designs Jewellery, Australia

    I don't know how you do it! Consistency and quality. I won't order blind from anyone else.

    Sandy Hale
    SynerGemz, St. Louis

    I just wanted to take this time to THANK YOU!! I ordered from you for the first time on Wednesday and received my order today! Everything was packed with great care and the tootsie rolls were a nice touch, as well as the ruler and pen. I was also glad to see that you used environmentally-friendly styrofoam peanuts. I am very happy with everything I ordered and I'll be sure to recommend your company to my friends. I'll definitely be ordering from you again!

    Lisa
    Brooklyn, NYC

    Just wanted to thank you for the fast delivery to Sweden and also for you detailed catalogues. I'm very satisfied with Rings & Things items and services. They have so many lovely jewelry details to choose from and the delivery is fast. I will for sure come back as a customer.

    Monica Hellberg

    I just wanted to say how great your gemstone index is. I was making up some short one-line descriptions of gemstones to put on a stall alongside jewellery mostly made from your beads, and searching around using google for information--surprise surprise--there was this wonderful new resource right back on your site where I'd found the beads in the first place.

    Also whilst I'm writing, I really appreciate that story in your newsletter about the shells found in an old cave. It makes a really pleasant change to have a company newsletter that includes information that's not just selling the company's products. Than you for taking the time to let me know about such a fascinating discovery.

    Best wishes,

    Jennifer
    Cambridgeshire, England

    If it weren't for affordable wholesale sites like yours, Rings & Things, I'd probably still be pondering my future more than I am. This has become quite a lucrative hobby for me! This season I am even more excited than ever and have started seeking outlets for vendors, which has proved in less than two weeks that everything as affordable as you make it for me, makes it shockingly affordable for any potential clients and they love it! So much variety, so many variations, endless possibilities! That's what jewelry making has become for me, and I thank you for that.

    Oh, and one more thing pleases me more than you can realize, your supplemental brochures are printed on recycled paper! =) I just love that earth-conscious awareness you have as well!

    Amy
    Sayre, Pennsylvania

    Thanks for the quick service. Tell everyone that I had originally considered ordering from one of your competitors I happened to see on the web who had the same things at a similar price, but decided to buy from you because of the excellent help received from Bill. You see, I was looking for advice on the type of bail to use for these crystal heart pendants in this order. Bill searched for the actual product, checked around for someone who had actually used them and called me right back with an answer and stock number of what I would need. PS. I am STILL waiting for a return call from company #1. Sorry guys, but you lost an order to R&T! A tiny order to be sure, but we all know that every penny counts in this economy! Thanks again!

    Ellen W.
    The Bag Lady, Texas

    I just wanted to tell you how impressed I am with your willingness to go out of your way to help your customers. On two occasions now I have requested something that I've seen at one of your shows but either didn't buy enough or didn't buy altogether. On both of these occasions your staff had actually initiated a search for me, which as I understand involves rifling through many bins. Customer service such as this is pretty much unheard of anymore, and kudos to you for going above and beyond. Sincerely,

    Jeweltones Designs, Connecticut

    I really love working with your "family" at Rings & Things, and I do feel the energy of a family every time I call there. Everybody seems to have a vested interest in making sure that quality items are carried and that we who love this business are provided the best service possible. I can honestly say I have NEVER had a bad experience dealing with you folks. One experience that stands out to this day was one where I received my order and found that although I had ordered a specific number of an item, one of your wonderful folks wrote me a note saying she was sending more of the item, because a larger order would save me several dollars. NOWHERE else would you find this kind of attention and integrity. I've never forgotten that and I keep returning for that reason.

    Mary Lee Rogers - Owner/Designer
    Buffalo Woman Jewelry - Joelton, TN

    R&T has made my week, I must brag about you guys!! I placed the order on Sunday evening but didn't expect it until Thurs. or Fri. Imagine my delight when I found it waiting for me this evening [Wed night]! And these trapezoid and tounge beads are to die for… I will definitely be getting LOTS more of them soon. Love the prices too. You have a customer for life!! Thanks! See you at the trunk show in Chicago!!

    Kudos from Chicago

    I can't wait until September for the R&T trunk show in Cincy! Their pricing is so much better than a lot of online stores and I've never had a problem with them. That show should be fun and helpful.

    Jama

    Love your things. One of the best selections I have seen.

    Julianne Statnick

    Thanx in advance for the wonderful service! Your personal touches are noticed and I wanted to let you know!

    Franne
    Phoenix, AZ

    Just want you to know you have turned out to be my best source for my beads for the One Hundred Horses line. At this point I need not look any further as you have been a great source for wonderful natural materials to compliment my pieces.

    Having placed an order with Rings & Things and another order with [a competitor] For an item you don't carry I was in shock when I saw the shipping charge from [the competitor]. My package was much heavier from Rings and Things and the shipping charge was very reasonable. One more reason to continue doing business with you all!

    Ruth Apter

    I just wanted to let you know that I'm very pleased with my order. Rings and Things is definitely one of my new favorite suppliers! It was like Christmas discovering each new extra 'goodie in the box! I've always been pleased with how helpful your folks are, sending samples of cording, etc. I enjoy your road shows too!

    Sherry Greer
    Lady Penguinevere Designs

    You have THE BEST Web site, so easy to order. Pat on the back to your webmaster. Your products and service are rated 5 stars with me and I love your company.

    The Kiley Rose Collection

    I appreciate the descriptions and information you give for items in the catalog-its really helpful. And, I think the quality of gemstones I've gotten from R&T is superior to those other guys. Side by side, there is no comparison. Your products are wonderful, and I'm a very picky person-so thats saying a lot! Thanks

    Mary Jennings

    Thank you again for your wonderful catalogue and my previous order which I received very fast and up to my great satisfaction.
    Renata Zarzycka
    www.beadset.com, Canada

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